Emotional Intelligence Training:
The Key to a Resilient and Connected Team

Technical skills can get a leader in the door, but it’s their emotional intelligence (EQ) that determines how they perform once they’re inside. In today’s complex workplace, the ability to understand and manage our own emotions, and to recognise and influence the emotions of others, is the single greatest driver of team cohesion, resilience, and performance.

Our Emotional Intelligence Training is a targeted, interactive workshop designed to build these essential human skills. We move beyond theory to give your leaders and teams the practical tools they need to communicate effectively, build trust, and navigate challenges with confidence.

Are You Seeing the Signs of a Disconnected Team?

Difficulties with emotional intelligence within a team rarely shows up as one big problem. Instead, it’s a series of subtle but damaging symptoms that slowly erode your culture and impact your bottom line.

  • Communication Breakdowns: Are meetings full of misunderstandings and unspoken tensions?
  • Low Trust & Morale: Do team members seem disengaged, reluctant to share ideas, or quick to assign blame?
  • Difficulty with Change: Does your team resist new ideas or struggle to adapt to shifting priorities?
  • High-Friction Relationships: Are interpersonal conflicts consuming too much of your managers’ time?

These are not personality clashes; they are skill gaps. Our emotional intelligence training for leaders is designed to directly address and resolve these challenges.

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Our Approach: Making Emotional Intelligence Practical

We believe that emotional intelligence is a practical skill that anyone can learn and improve. Our workshops are not passive lectures; they are engaging, interactive sessions where participants gain genuine insight and practice new behaviours in a safe and supportive environment.

Our process focuses on the four key pillars of emotional intelligence:

  1. Self-Awareness: Understanding your own emotional triggers, strengths, and blind spots.
  2. Self-Management: Learning to manage your reactions, stay calm under pressure, and maintain a resilient mindset.
  3. Social Awareness: Developing the ability to read the room, practice empathy, and understand the perspectives of others.
  4. Relationship Management: Using your emotional awareness to build trust, influence positively, and collaborate effectively.

The Power of a Data-Driven Approach: The Roche Martin Emotional Capital Report (ECR)

To create real change, we first need a clear starting point. That’s why our emotional intelligence training is underpinned by the world-renowned Roche Martin Emotional Capital Report (ECR).

The ECR is the world’s most advanced tool for measuring and developing emotional intelligence. It provides a confidential, objective snapshot of a leader’s 10 core emotional competencies. This isn’t about judging someone; it’s about giving them a powerful, personalised roadmap for their own development. We often support these findings with insights from the DiSC® Assessment or the Herrmann Brain Dominance Instrument to help participants understand how their behavioural style impacts their interactions with others.

This data-driven approach transforms a subjective topic into a measurable and manageable skill set.

Are You Seeing the Signs of a Disconnected Team?

Difficulties with emotional intelligence within a team rarely shows up as one big problem. Instead, it’s a series of subtle but damaging symptoms that slowly erode your culture and impact your bottom line.

  • Communication Breakdowns: Are meetings full of misunderstandings and unspoken tensions?
  • Low Trust & Morale: Do team members seem disengaged, reluctant to share ideas, or quick to assign blame?
  • Difficulty with Change: Does your team resist new ideas or struggle to adapt to shifting priorities?
  • High-Friction Relationships: Are interpersonal conflicts consuming too much of your managers’ time?

These are not personality clashes; they are skill gaps. Our emotional intelligence training for leaders is designed to directly address and resolve these challenges.

““I’ve always been confident in the technical side of my job, but people stuff could trip me up. The Emotional Intelligence workshop made things cleaer for me - it helped me read situations better and handle tricky conversations with much less tension. The difference in how I respond now has changed. I know I am a work in progress, but now being aware that my people see me as modelling the behaviour, I have to step up.””

Peter A.Director, Victorian Government

Ready to Build a More Emotionally Intelligent Team?

If you’re ready to move beyond the symptoms and address the root cause of team friction and disengagement, let's talk. We can discuss how a tailored Emotional Intelligence Training workshop can be designed for your team's specific needs, whether as part of our corporate leadership training programs in Melbourne or as a standalone virtual session.